grō childcare academy

Terms & Conditions

Last Updated: [Month Day, Year]

Welcome to grō childcare academy (“grō,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) explain the rules for using our website, submitting forms,
scheduling tours, and interacting with our enrollment process and services.

By using our website or submitting a form, you agree to these Terms.

1) Who We Are

grō childcare academy provides early childhood education and childcare services. Website content is provided for general information and convenience.

• Contact Email: hello@grochildcare.com
• Phone: (616) 557-6887
• Address: 526 MAYNARD NW, GRAND RAPIDS, MI 49504

2) Website Use

You agree to use our website for lawful purposes only and not to:

• attempt to disrupt the website (hacking, scraping, or introducing malware),
• misuse forms (spam, false information, or unauthorized submissions),
• violate any applicable law or third-party rights.

We may update, pause, or remove website content at any time.

3) Information You Provide (Forms, Tours, Enrollment Requests)

When you submit a form, request a tour, or contact us, you agree that:

• the information you provide is accurate to the best of your knowledge,
• you have the right to provide that information,
• submitting a form does not guarantee enrollment or availability.

We may contact you using the information provided to follow up on your request.

4) Enrollment, Availability & Program Details

• Enrollment is subject to availability, eligibility requirements, and completion of required paperwork.
• Program offerings, schedules, tuition, and policies may vary by location and age group.
• We may require documentation such as immunization records, health appraisal forms, emergency contacts, custody documents (if applicable), and other items required by licensing or our internal policies.

Important: Enrollment is not final until confirmed by our team and all required steps are completed.

5) Tuition, Fees & Payments

Tuition, registration fees, and any additional fees (if applicable) will be communicated during enrollment.

Unless otherwise stated in writing:

• tuition is due according to the payment schedule provided during enrollment,
• late or failed payments may result in late fees, temporary suspension of care, or termination of enrollment (subject to our written policies and applicable law),
• promotional credits or offers are subject to stated requirements, deadlines, and availability.

6) Subsidies & Third-Party Programs (If Applicable)

If you use a subsidy, scholarship, or employer program (such as Tri-Share or other assistance programs):

• eligibility and benefit amounts are determined by the third-party program (not grō),
• you are responsible for providing required documentation on time,
• you are responsible for any tuition or fees not covered by the program, including co-pays or balances due if approvals change, end, or are delayed.

7) Health, Safety & Licensing

Families must follow our health and safety requirements, which may include illness exclusion rules, immunization/health documentation, and emergency procedures.

8) Drop-Off, Pick-Up & Authorized Adults

Only authorized individuals may pick up a child. Identification may be required. Late pickup fees may apply (if included in your fee schedule).

9) Child Behavior & Family Conduct

We aim for a respectful, safe environment. We may limit or end services for repeated policy violations or unsafe/disruptive behavior (subject to our written policies and applicable requirements).

10) Photos, Media & Testimonials (If Applicable)

We use photos/videos/testimonials only according to the permissions you grant. You may update permissions at any time by contacting us.

11) Text Messages, Calls & Email Communication

If you opt in to text messages or communications, you agree to receive messages related to enrollment and center updates. Message frequency may vary. Message and data rates may apply. You can opt out by replying STOP.

12) Privacy

Your use of our website is governed by our Privacy Policy: Privacy Policy

13) Disclaimers

Website content is provided “as is.” Information does not guarantee services, availability, pricing, or enrollment.

14) Limitation of Liability

To the extent permitted by law, grō is not liable for indirect, incidental, special, or consequential damages arising from website use or communications.

15) Links to Third-Party Websites

We may link to third-party sites. We are not responsible for their content or policies.

16) Changes to These Terms

We may update these Terms at any time. Continued use of our website means you accept the updated Terms.

17) Contact Us

• Email: hello@grochildcare.com
• Phone: (616) 557-6887
• Address: [Street, City, State, Zip]